For Elizabeth Riley, proprietor and group chief of Austin, Texas-based Luxe Property Group, brokered by eXp Realty, there’s nothing extra vital than ensuring the method of shopping for or promoting a house is as seamless as doable for shoppers.
With 100% of her enterprise coming from referrals, leveling up shopper service by offering options that may internet shoppers high greenback and get them probably the most alternatives is crucial, particularly in in the present day’s aggressive market.
However with a seemingly limitless quantity of instruments and merchandise to select from, making a call can typically be overwhelming.
In response to Riley, nevertheless, all indicators level to Curbio—the main residence enchancment firm for REALTORS® and their shoppers. Providing a quick, easy course of to restore and replace properties earlier than they go available on the market or below contract, Curbio additionally defers cost for any work till closing.
“Working for a forward-thinking, tech-forward firm, the management group at eXp Realty is at all times excited about what they will do to boost the bar of professionalism amongst brokers,” says Riley. “Any time the corporate finds a necessity, they fill it,” she provides.
And whereas the Austin market is shifting swiftly, with many homes being offered shortly of their present situation, Riley is trying ahead to a slower market in order that extra of her shoppers can benefit from every little thing Curbio has to supply.
“Because the market slows down, I’m trying ahead to having the ability to current Curbio’s pre-listing renovation resolution to shoppers when it is smart for his or her distinctive state of affairs,” says Riley, who goes on to elucidate that the choices offered by the concierge resolution are one of many greatest advantages related to the longstanding partnership.
“As a rule, sellers don’t have the additional fairness to tackle a rest room renovation or portray venture,” says Riley. “The beauty of Curbio is that it gives them with choices the place they will step again and say, ‘Okay, we will promote like this, or we’re going to get beat up through the negotiation with consumers.’ Now, the vendor has much more management as to the tip end result,” explains Riley.
“We’re giving them an answer they didn’t have earlier than with out going to the financial institution or taking out a line of credit score,” she provides.
Drilling down even additional, Riley notes that the partnership with Curbio is a real extension of her group.
“Working with Curbio makes us look extra skilled and attentive to the wants of the business. With Curbio by our aspect, we’re in a position to supply extra of a one-stop store, offering trusted, vetted and educated professionals to deal with any and all residence enchancment wants,” notes Riley, who encourages these not at present using Curbio to discover what the corporate has to supply.
“Everybody I’ve encountered at Curbio has been a delight,” concludes Riley. “The bar has been set excessive with eXp, so if Curbio wasn’t upholding every little thing they advised us they’d do, there wouldn’t be a partnership. We solely accomplice with corporations which can be doing nice issues and have an incredible fame, and it’s been an incredible expertise throughout.”
Questioning how Curbio works? Study extra at https://curbio.com/how-it-works.
Paige Tepping is RISMedia’s managing editor. E-mail her your actual property information concepts to [email protected].